Bear River Casino Resort

There’s a noticeable gap in the door, allowing light from the hallway to shine into the room. Additionally, the room is located near the pool, which remains noisy at night and affects rest. I also ordered two bottles of water by phone, but they were never delivered.

I was at the ****** over the weekend. When i returned to my car. I noticed my car had damage down the side, it had been involved in a hit and run in the parking lot. After my experince and they way ive been treated, i never feel safe to go here again. I contacted security. They called the tribal police. Security told me they had video of the truck that hit me. But would not give me the plate number or information. Security told me to just file a claim with my insurance. The person who hit me, his insurance company should pay not me. Hit and run is illigal and a crime! The tribal police who work for the ****** were not very helpful. The Officer told me that a lot of times they don't get plates #s in these circumstances. This is the most heavily camera monitored places in the county! What do you mean ******* dont have video footage. You mean to tell me if someones steals from the ****** and leaves they wouldnt be able to get a plate on the getway car? B.s.! the officer said he would get me a police report in 2 days. He never answers his cell phone 2,3,4,days later. When i called the office it goes to the chief who has gave me the run around. He had me call back at 8 pm then when i called back after 4 days he said the officer was away and it would take a while to get a report. That i would have it in 15 days. My case number is 0001. The first case of the year and its going to take 2 weeks, insane. If you can not help me, when my property has been damaged i will let everyone in the community know that you are not safe on this property! The ****** and the tribal police have done nothing to help! It has been 6 days now and nobody has contact to me. When i call them they tell me they can not help me!

The room was very nice I booked online and it did not tell me that when I got there I needed to pay a $75 deposit so make sure you know that ahead of time the ****** was kind of tight with the slots took more money than it gave wasn't very big and the food and the little cafe was really crappy I ordered a double burger and some fries the fries were cold and the burger look like it been on the bun for a while but I had already gotten back to my room so I didn't take it back the parking lot is nice and you can stay there in your RV for up to 3 days and there are several flat spots

Personnel are incompetent, unprofessional and very likely hired off the street. Save your time, energy and $$$$…refrain from staying at this dump….AC in room was inoperable and front desk recommended I leave the hotel and find another hotel to stay…hence, I proceeded to leave hotel @ 10 pm.

Beautiful, peaceful setting on Indian land on a hill above the valley and ocean. The rooms are attractive and comfortable. The staff is friendly and helpful. The restaurant has good food with reasonable prices. There is interesting history in the area of the various native tribes in this region. The little town of Ferndale is close by. It has some charming Victorian architecture. In May there were many rhododendrons in full bloom especially in the cemetery on the hillside above the town.